Astrea Human Resources was founded in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. Our recruitment process is done entirely remotely for your safety!
Our partners are increasing continuously and their satisfaction is the best business card for us. Our customer is a company that delivers outstanding customer service and technical support solutions powered by innovative technology and great leadership. They currently need an Inbound Inquiries Social Media Support Agent with German or French, Italian, Spanish and English who could join one of their permanent projects.
If you’re ready to:
* Meet customer’s needs and deliver optimal solutions for their issues;
* Receive inbound calls and answer emails in a timely manner;
* Respond to questions via social media channels;
* Gather feedback from clients and escalate cases when needed;
* Enjoy working in a friendly and cooperative team.
… and are:
* Fluent in either German or French, Italian, Spanish and English;
* Proactive and well organized;
* A true team player who enjoys helping others and explore new horizons.
.. then this is what you’ll get:
* Excellent working conditions;
* Additional employee benefits;
* Healthy work environment;
* A variety of training programs and development opportunities.
If you see your profile in the description above and you’re ready to take up this challenge, do not hesitate to send your CV in English! We will contact the approved candidates shortly hereafter.
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)